Use Remote Service Virtual Care

Updated: Sep 4



Phone appointments are available and convenient; they allow for a client and social worker's flexible location. First-time callers are scheduling a confidential one-hour phone meeting with a Helpline House social worker, and receiving care ranging from expert advice navigating local, state, and federal resources to receiving one-on-one counseling to manage depression and anxiety. 


Phone appointments with a social worker

assist with a wide range of critical needs, including:


• Groceries 

• Rental and Mortgage Payment Assistance 

• Prescriptions Costs 

• Utilities and Internet Bills

• Mental Health Support


As we all move forward during Governor's Inslee's 'Safe Start' plan to slow down coronavirus spread, clients find that calling for a phone appointment has been a valuable and smooth transition. Callers can schedule a follow-up phone appointment or try an online conversation to continue their work during their financial or emotional recovery. 


How to schedule a phone appointment:

Call 206.842.7621or 

Email helpline@helplinehouse.org  


The intake coordinator will need your


• Primary contact phone number

• Primary email

• Your availability between M - F,

9 am - 4 pm (appointments end at 5 pm)

• A summary of your critical need(s) 



Case managers and counselors continue to meet the personal care needed to build a stable plan when a household can't make ends meet; provide a plan for every unique situation. Even some older clients with mobility issues or lack of transportation are getting the resources they need by phone - a connection that continues to grow so that no one feels alone during these stressful times. Adapting to innovative ways together, we strive to support community members to get free, safe, and confidential information they need through phone or online. 


Safe and Secure. Meet your counselor or group by phone or face to face online. You choose when you schedule your phone appointment.

A social worker will call you upon your scheduled time. Ask about Doxy.me is a simple, secure, confidential face to face online talk. 



Helpline House is not a one size fits all support. Our services meet people where they're at for a Healthy & Whole Community. How can Helpline House help you? Learn more.





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Helpline House Food Bank and Social Services of Bainbridge Island

Helpline House is a community non-profit agency providing an umbrella of social services striving to help our Bainbridge Island neighbors to meet essential needs.  Basic services are provided cost-free, regardless of income.  Needs are defined broadly and not always financial.  Any community member in crisis or in need of consultation is welcome. 

Need after hours or emergency services?

Helpline House has a policy of non-discrimination regardless of race, color, creed, religion, national origin, sex, sexual preference, age, disability or veteran’s status, and is in compliance with all requirements of law and regulations with respect to employment, volunteer participation or service delivery. 

Address

282 Knechtel Way NE

Bainbridge Island, WA 98110

 

MODIFIED HOURS OF OPERATIONS
 

NEW Food Bank Hours

START JUNE 15, 2020
 

Donations

Mon - Fri, except Weds

9 AM - 12 PM
 

Food Bank Curbside Pickup

Mon - Fri, except Weds

12 PM - 4 PM

Social Work

Remote Services Only Via Phone
Weekdays 9 AM - 5 PM

Phone

(206) 842.7621

Email

helpline@helplinehouse.org

Fax

(206) 842-9867