Supporting neighbors during the COVID-19 crisis response.

Are you facing financial difficulties?
If you are unsure of how you're going to pay your rent/mortgage and utility bills, among other bills, a Helpline House case manager will help you begin assessing your critical needs and access the resources that will help you the most.

How We Help

Professional services are provided cost-free to those in need by social services regardless of income. Needs are defined broadly and are not always financial. 


Confidential appointments with credentialed social workers are available cost-free to any community member seeking support or resources to solve a variety of problems.

There are four categories of social work assistance we offer, available to anyone who needs it. Each one is listed in the section below. Additional resources are also available.

All social workers at Helpline House are specially trained. They are responsible for the coordination of services with local, regional, state and federal agencies.

Assessing crisis needs and access to local, county, state, and federal emergency funds.

Working with local, county, state and federal programs to maximize for longer term solutions.

Coordinating with agencies like Kitsap Mental Health, the A.L.I.V.E. program & Kitsap Community Resources.

Outreach to senior services, assistance with prescription drugs & resources to keep seniors independent and more.

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The Park District partners with Helpline House to provide scholarship referrals for children and seniors, 80+ years young.

Call Helpline House for a phone appointment with a case manager.

View and Download the catalog at

Get Covered.

Loss of health insurance may make you eligible for free or low-cost coverage through Washington Apple Health.

Turning 65 or a permanent disability may make enrollment into a Medicare plan your next step.

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Get the basics.  Ask a Social Worker.

Helpline House's friendly, knowledgeable Statewide Health Insurance Benefits Advisor (SHIBA) will guide community members (regardless of income) during a cost-free appointment.


Washington Apple Health

Medicaid is a health coverage program operated by states, within broad federal guidelines. Although the federal government pays a portion of the costs, Medicaid is administered and operated by states, and each state's program is a little different depending on the needs and goals of that state. 

About Washington Apple Health

In Washington, Medicaid is called Washington Apple Health. Free or low-cost coverage is available year-round for those who qualify. Since the Affordable Care Act launched in October 2013, more people have access to preventive care, such as cancer screenings, treatment for diabetes and high blood pressure, and many other health care services they need to stay healthy. Apple Health clients enroll and renew online using Washington Healthplanfinder. Apple Health is administered by the Washington State Health Care Authority:

Get free and confidential assistance to sign up or renew your health and dental coverage through

or schedule an appointment with a Helpline House case manager for a free phone meeting.

Schedule a free, confidential phone appointment with a Helpline House case manager to
get expert assistance navigating Medicare, Medicaid and other local, state, and federal resources. 

Call 206.842.7621 or email 

The intake coordinator will need your

  • primary contact phone number

  • primary email

  • availability between M-F | 9 am - 5 pm

  • a summary of your critical needs  

Financial Support for Day Care & Child Care Providers

Helpline House case managers provide scholarship referrals for local child care providers: Bainbridge Island Child Care Centers and Peacock Family Services, and the Boys and Girls Club of Bainbridge Island

Schedule a phone appointment with a case manager during business hours; call 206.842.7621

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Get help navigating resources.
Case managers are here for any community member that needs help reaching and coordinating resources.

Meet your social worker

A case manager will call you upon your scheduled time. If you prefer a video chat, assistance is available 

through a simple, secure, confidential face to face online talk. You can learn more from your case manager.

More resources for self-care and supporting others.

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