Modified Operations - 

Helpline House continues to be a resource and referral agency, so please don’t hesitate to call the front desk at 206.842.7621 or email for questions or scheduling. Bainbridge Island community members should feel free to continue requesting social services at Helpline House. 

The food bank curbside pickup is the only program to operate onsite, social work will continue to provide services remotely by phone or face to face online.

Thank you for sharing updates as we continue to serve our island community.  We couldn't do it without you!  Each of you help in the way that works for you and that's what makes Neighbor helping Neighbor work!  


Please continue to check back here weekly for updated and modified services and/or follow us on Instagram, Twitter, and Facebook.  

Helpline House continues to be vigilant about food safety guidelines, disinfecting counters, doorknobs, and other surfaces.

Please stay home if you are ill:

•  Make arrangements to send a neighbor, friend, or family member with a note to pickup curbside


•  Or call Island Volunteer Caregivers directly to arrange for delivery at 206.842.4441 Please read the rest of the food bank information below for further details.

All other questions, please call 206.842.7621or

email for assistance.


Thank you in advance for your cooperation to prevent or slow down COVID -19 as we learn more from the World Health Organization, the Centers for Disease Control and Prevention, and Kitsap Public Health.

Mail Pick-up
Mail clients may pick-up their mail onsite.

Food bank

12 PM - 4 PM | M - F, not Weds

Weekly Curbside Pickup Continues

Home Delivery Available

Visit our updated Food Bank page

Meal Programs via Food Bank page

Good News found under local and state meal programs!



Financial Gifts

Many of our neighbors in need are already feeling the economic impact of COVID-19, while others will find themselves struggling for the first time. Continued support is needed now more than ever. A donation of any amount helps us respond to the need.


Food Donations - new hours!

9 AM - 11 AM | M - F, not Weds

Visit our updated Food Bank page

Community food donations are needed, and gratefully accepted at the backdoor as the grocery store donations have significantly decreased.

Most Needed: pull-tab easy to open canned veggies, fruits and meats.


Please ring the back porch doorbell to drop off your donations.  Thank you Bainbridge Islanders!  We can't do this without you!!

Food Drives

Food drives are temporarily on hold as we support the Stay Home, Stay Safe order to slow and prevent transmission of the novel coronavirus. However, click here to visit our food bank page and scroll down for more ideas like planting a row for Helpline House.  Thanks! :)

Thank you for following our regular updates.

Volunteer Program


Volunteers are on leave until further notice and greatly missed!

Staff will provide limited onsite services,

including modified food bank shopping and

social work appointments via phone only.

A new Washington call center has been set up to answer your questions about COVID-19.

Call 1- 800-525-0127 and press # if you have questions about how the virus spreads, what is being done in Washington state, and what you can do if you have symptoms.

Screen Shot 2020-04-08 at 3.10.57 PM.png

New! Click the heart!!

Remote Social Work

9 am - 5 pm | M - F


Visit the updated Social Work page

Social workers continue to provide case management for resources and referrals, and/or therapy appointments via phone only, video calls area available.


Schedule a phone appointment:

Call 206.842.7621or email to schedule a free phone or video conference with a social worker.


The intake coordinator will need your

  • primary contact phone number

  • primary email

  • availability between M-F, 9 am - 4 pm

  • a summary of your critical need(s) 

Rental, Utility and Food Assistance

Listed below are links to updates available through partner agencies. 


Rental Assistance

Got to our rental assistance page

Utility Assistance



          City of Bainbridge Island



Kitsap Transit

SNAP Benefits

Supplemental Nutritional
Assistance Program





Find more resources/referrals here.

Get help navigating resources. Helpline House case mangers are available cost-free via phone or video conference.

Schedule a phone appointment:

Call 206.842.7621or email to book a free phone or video conference with a social worker.

• COVID - 19 Page Updates


Temporary Policy

Suspends Shut-Offs

Water & Sewer 


Información de salud DE COVID-19

Gov. Jay Inslee unveils diversified language plan to help spread current news and facts.


August 1, 2020

Fare Collection Begins

Learn more

Are you currently without health insurance?

Learn more at


Call Helpline House to schedule a free phone appointment with a certified navigator at 206.842.7621,

Mon - Fri | 9 am - 5 pm

social work-12.png

Visit the updated Social Work page

BIRD logo-clr.png

Partner Agencies


Emergency Rental Assistance

KCR’s Housing Solutions will provide services remotely via phone.

Please call 360.801.2564


or visit KCR’s Housing Solutions


Mental Health Care
Coordinating agencies like Kitsap Mental Health appointments may be cancelled at Helpine House, stay tuned, TBD.


Utilities Assistance

Kitsap Energy Assistance will be only providing services through the mail this week until further notice.  Visit  360.479.1507 PSE will not be disconnecting customers at this time.  PSE will waive late fees.   They will work with customers' payment plans and choosing new bill due date.

Kitsap Housing and Homelessness Coalition

How to Help People Living Homeless During COVID-19 pdf link

orca cards.jpg

Orca Cards

Fare collection has been suspended for Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, and Sound Transit - Fare is still required on Washington State Ferries


Canceled or Postponed

until further notice

Let’s Play Chess
VFW appointments

Clothing Closet

Medical Equipment Loans

Project Backpack

Helpful Resources

self-care logo-01.jpg

Together, being conscientious at Helpline House

Saying hello with a smile goes a long way. You can expect warm smiles and a thank yous for your patience!


Community members should feel free to schedule remote social work appointments by phone 206.842.7621 or email at


TBD:  KCR appointments, Financial Counseling appointments, and Overeaters Anonymous meetings

Helpline House Food Bank and Social Services of Bainbridge Island

Helpline House is a community non-profit agency providing an umbrella of social services striving to help our Bainbridge Island neighbors to meet essential needs.  Basic services are provided cost-free, regardless of income.  Needs are defined broadly and not always financial.  Any community member in crisis or in need of consultation is welcome. 

Need after hours or emergency services?


282 Knechtel Way NE

Bainbridge Island, WA 98110



Mon - Fri, except Weds

9 - 11 AM

Food Bank Curbside Pickup

Mon - Fri, except Weds

12 PM - 4 PM

Social Work

Remote Services Only Via Phone
Weekdays 9 AM - 5 PM


(206) 842.7621



(206) 842-9867

Helpline House has a policy of non-discrimination regardless of race, color, creed, religion, national origin, sex, sexual preference, age, disability or veteran’s status, and is in compliance with all requirements of law and regulations with respect to employment, volunteer participation or service delivery.