COVID 19 Information

Helpline House Reopens Indoor Services August 2nd

Mask Up

To ensure our facility is a safe place, face coverings must be worn at all times. Masks are available for anyone that needs one.


Vaccine Policy

Staff who seek an exemption from this policy for medical reasons or because of a firmly held religious or moral belief must submit a request for accommodation to begin the interactive process. Helpline House will attempt to accommodate exempt individuals as long as the accommodation does not create an undue hardship or pose a direct threat to the health and safety of others. 

In-Person Services  Monday – Friday, except Wednesdays

Donations Gratefully Accepted   9 – 11 am
Food Bank  12 – 4pm  
Virtual and In-Person Appointments Available 9 – 5


By Phone

Social Service Questions & Scheduling   9 – 5 | Monday thru Friday

Helpline House continues to be vigilant about food safety guidelines, disinfecting counters, doorknobs, and other surfaces.

Please stay home if you are ill:

•  Make arrangements to send a neighbor, friend, or family member with a note to pickup curbside


•  Or call Island Volunteer Caregivers directly to arrange for delivery at 206.842.4441 Please read the rest of the food bank information below for further details.

All other questions, please call 206.842.7621or

email for assistance.


Thank you in advance for your cooperation to prevent or slow down COVID -19 as we learn more from the World Health Organization, the Centers for Disease Control and Prevention, and Kitsap Public Health.

Social workers continue to provide case management for resources and referrals, and/or therapy appointments via phone only, video calls area available.


Schedule a virtual or in-person appointment:

Call 206.842.7621or email to schedule a free phone or video conference with a social worker.


The intake coordinator will need your

  • primary contact phone number

  • primary email

  • availability between M-F, 9 am - 4 pm

  • a summary of your critical need(s) 

Partner Agencies


Emergency Rental Assistance

KCR’s Housing Solutions will provide services remotely via phone.

Please call 360.801.2564


or visit KCR’s Housing Solutions


Mental Health Care
Coordinating agencies like Kitsap Mental Health appointments may be cancelled at Helpine House, stay tuned, TBD.


Utilities Assistance

Kitsap Energy Assistance will be only providing services through the mail this week until further notice.  Visit  360.479.1507 PSE will not be disconnecting customers at this time.  PSE will waive late fees.   They will work with customers' payment plans and choosing new bill due date.

Kitsap Housing and Homelessness Coalition

How to Help People Living Homeless During COVID-19 pdf link