COVID 19 Information

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A More Agile Helpline House is here!

Virtual Services are Available Now.

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Masks required for all onsite visitors.

To ensure our facility is a safe place, face coverings are required. Masks are available for anyone that needs one.  Hands-free sanitizing stations are available upon entrance.

Thank you in advance for your cooperation to prevent or slow down COVID -19 as we continue to follow the World Health Organization, the Centers for Disease Control and Prevention, and Kitsap Public Health updates.

Helpline House COVID 19 Procedures as of August 27, 2021


To promote the health and safety of staff and clients, Helpline House requires all staff and volunteers who interface with clients to be fully vaccinated against coronavirus disease 2019 (COVID-19) prior to beginning work on site. 


Staff who seek an exemption from this policy for medical reasons or because of a firmly held religious or moral belief must submit a request for accommodation to begin the interactive process. Helpline House will attempt to accommodate exempt individuals as long as the accommodation does not create an undue hardship or pose a direct threat to the health and safety of others. 

Indoor Services Returned August 2, 2021

Food Bank

          Monday – Friday, closed Wednesdays

Afternoon Indoor Shopping  12 – 4 pm

Donations accepted at the back door 9 am - 4 pm

Social Service Appointments

          Monday – Friday, closed Wednesdays

          Virtual & In-Person Services 9 am – 5 pm


          Monday - Friday, by phone only on Wednesdays

          By Phone or In-Person Services 9 am – 5 pm


The Food Bank continues to be vigilant about food safety guidelines, disinfecting counters, doorknobs, and other surfaces.

Please stay home if you are ill:

•  Make arrangements to send a neighbor, friend, or family member with a note to pickup groceries.

• Donations are gratefully accepted at the back door.

All other questions, please call 206.842.7621or

email for assistance or learn more on the homepage.


Virtual & In-Person Social Services

Social workers continue to provide case management for resources and referrals, and/or therapy appointments via phone, video calls.


To schedule a virtual appointment:

Call 206.842.7621or email


The intake coordinator will need your

  • primary contact phone number

  • primary email

  • availability between M-F, 9 am - 5 pm

  • a summary of your critical need(s)