Modified Operations -
Helpline House continues to be a resource and referral agency, so please don’t hesitate to call the front desk at 206.842.7621 or email helpline@helplinehouse.org for questions or scheduling. Bainbridge Island community members should feel free to continue requesting social services at Helpline House.
The food bank curbside pickup is the only program to operate onsite, social work will continue to provide services remotely by phone or face to face online.
Thank you for sharing updates as we continue to serve our island community. We couldn't do it without you! Each of you help in the way that works for you and that's what makes Neighbor helping Neighbor work!
Please continue to check back here weekly for updated and modified services and/or follow us on Instagram, Twitter, and Facebook.
Helpline House continues to be vigilant about food safety guidelines, disinfecting counters, doorknobs, and other surfaces.
Please stay home if you are ill:
• Make arrangements to send a neighbor, friend, or family member with a note to pickup curbside
• Or call Island Volunteer Caregivers directly to arrange for delivery at 206.842.4441 Please read the rest of the food bank information below for further details.
All other questions, please call 206.842.7621or
email helpline@helplinehouse.org for assistance.
Thank you in advance for your cooperation to prevent or slow down COVID -19 as we learn more from the World Health Organization, the Centers for Disease Control and Prevention, and Kitsap Public Health.
Mail Pick-up
Mail clients may pick-up their mail onsite.
Food bank
12 PM - 4 PM | M - F, not Weds
Weekly Curbside Pickup Continues
Home Delivery Available
Visit our updated Food Bank page
Meal Programs via Food Bank page
Good News found under local and state meal programs!
Donors
Financial Gifts
Many of our neighbors in need are already feeling the economic impact of COVID-19, while others will find themselves struggling for the first time. Continued support is needed now more than ever. A donation of any amount helps us respond to the need.
Food Donations - new hours!
9 AM - 11 AM | M - F, not Weds
Visit our updated Food Bank page
Community food donations are needed, and gratefully accepted at the backdoor as the grocery store donations have significantly decreased.
Most Needed: pull-tab easy to open canned veggies, fruits and meats.
Please ring the back porch doorbell to drop off your donations. Thank you Bainbridge Islanders! We can't do this without you!!
Food Drives
Food drives are temporarily on hold as we support the Stay Home, Stay Safe order to slow and prevent transmission of the novel coronavirus. However, click here to visit our food bank page and scroll down for more ideas like planting a row for Helpline House. Thanks! :)
Thank you for following our regular updates.
Volunteer Program
Volunteers are on leave until further notice and greatly missed!
Staff will provide limited onsite services,
including modified food bank shopping and
social work appointments via phone only.
A new Washington call center has been set up to answer your questions about COVID-19.
Call 1- 800-525-0127 and press # if you have questions about how the virus spreads, what is being done in Washington state, and what you can do if you have symptoms.
New! Click the heart!!
Remote Social Work
9 am - 5 pm | M - F
Visit the updated Social Work page
Social workers continue to provide case management for resources and referrals, and/or therapy appointments via phone only, video calls area available.
Schedule a phone appointment:
Call 206.842.7621or email
helpline@helplinehouse.org to schedule a free phone or video conference with a social worker.
The intake coordinator will need your
-
primary contact phone number
-
primary email
-
availability between M-F, 9 am - 4 pm
-
a summary of your critical need(s)
Rental, Utility and Food Assistance
Listed below are links to updates available through partner agencies.
Rental Assistance
Got to our rental assistance page
HelplineHouse.org/rental-assistance
Utility Assistance
Electric
Water/Sewer
Internet
https://internetessentials.com/
Transportation
SNAP Benefits
Supplemental Nutritional
Assistance Program
Medicaid/Medicare
Self-Care
Find more resources/referrals here.
Get help navigating resources. Helpline House case mangers are available cost-free via phone or video conference.
Schedule a phone appointment:
Call 206.842.7621or email
helpline@helplinehouse.org to book a free phone or video conference with a social worker.
Información de salud DE COVID-19
Gov. Jay Inslee unveils diversified language plan to help spread current news and facts.

Are you currently without health insurance?
Learn more at
Call Helpline House to schedule a free phone appointment with a certified navigator at 206.842.7621,
Mon - Fri | 9 am - 5 pm
Visit the updated Social Work page
Partner Agencies
Emergency Rental Assistance
KCR’s Housing Solutions will provide services remotely via phone.
Please call 360.801.2564
Email BI-HSC@KCR.org
or visit KCR’s Housing Solutions
Mental Health Care
Coordinating agencies like Kitsap Mental Health appointments may be cancelled at Helpine House, stay tuned, TBD.
Utilities Assistance
Kitsap Energy Assistance will be only providing services through the mail this week until further notice. Visit
360.479.1507 PSE will not be disconnecting customers at this time. PSE will waive late fees. They will work with customers' payment plans and choosing new bill due date.
Kitsap Housing and Homelessness Coalition
How to Help People Living Homeless During COVID-19 pdf link
Fare collection has been suspended for Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, and Sound Transit - Fare is still required on Washington State Ferries
Programs
Canceled or Postponed
until further notice
Let’s Play Chess
VFW appointments
Clothing Closet
Medical Equipment Loans
Project Backpack
Helpful Resources
Together, being conscientious at Helpline House
Saying hello with a smile goes a long way. You can expect warm smiles and a thank yous for your patience!
Community members should feel free to schedule remote social work appointments by phone 206.842.7621 or email at helpline@helplinehouse.org
TBD: KCR appointments, Financial Counseling appointments, and Overeaters Anonymous meetings