Modified Operations - We will continue as essential services in light of Governor Inslee's ' Stay Home, Stay Healthy' order.
Bainbridge Island community members should feel free to continue requesting social services at Helpline House.
Shoppers are now directed to stay in their cars and follow signs to the upper lot to be hand-delivered boxed foods from a food bank staff person. The food bank is the only program to operate onsite, social work will continue to provide services by phone.
Thank you for spreading the word as we continue to serve our island community. We couldn't do it without you! Each of you help in the way that works for you and that's what makes Neighbor helping Neighbor work! We will move forward with regular updates as we get through this unique moment of uncertainty, together. Please continue to check back here weekly for updated and modified services and/or follow us on Instagram, Twitter, and Facebook.
Tuesday, March 24
Helpline House continues to be vigilant about food safety guidelines, disinfecting counters, doorknobs, and other surfaces. Please stay home if you are ill.
Make arrangements to send a neighbor, friend, or family member with a note to shop for you or
call the front desk at 206.842.7621or
email help@helplinehouse.org for assistance.
Thank you in advance for your cooperation to prevent or slow down COVID -19 as we learn more from the World Health Organization, the Centers for Disease Control and Prevention, and Kitsap Public Health.
Mail Pick-up
Mail clients may pick-up their mail onsite.
Food bank
NEW HOURS: 12 PM - 4 PM | M - F
NEW SERVICE:
Weekly Curbside Pickup per Household
for New and Existing Shoppers
-
Follow signs up the driveway to upper lot.
-
Please stay in your car.
-
Wait for a staff person to come to your car.
-
Prepare to answer:
- Your name.
- If you are new, please indicate you are a Bainbridge resident. -
How many in your household: adults and kids?
-
Do you prefer a regular or vegetarian box?
-
Do you need a Kids' Pantry box?
That's it!
Curbside pickup includes:
-
1-2 person(s)
1 box/nonperishables + 1 box/perishables
-
3-4 person(s)
2 box/nonperishables + 2 box/perishables
-
5+ person(s)
3 box/nonperishables + 3 box/perishable
-
+ One Kids' Pantry bag(s) per child
Kids’ Pantry
Prepacked box of kid-friendly nutritious foods will be available at curbside pickup.
Thank you in advance for promoting social distancing. Unfortunately, no dietary restrictions accommodated at this time.
- Delivery is still available, please see below. -
Starting Monday, March 23
NEW SERVICE: PREPACKED BOX DELIVERY
Helpline House's food bank in partnership with Island Volunteer Caregivers will deliver prepacked nutritious foods to households that are unable to come to the food bank.
New and existing clients
please call 206.842.7621
or email
to make arrangements the following week.
The intake coordinator will need your
-
your primary contact phone number
-
your primary email
-
your physical address
-
your availability between M-F, 9 am - 4 pm
-
household size
-
your birthday
Prepacked box includes
CANNED FOODS
4 cans: Beans,
2 cans: Soup, Vegetables, Tuna/Chicken, fruit
1 jar: Peanut butter
1 box: Pasta
1 jar: Spaghetti Sauce
1 bag: Rice
PERISHABLES:
6 Apples/Oranges/Pears
6 Potatoes
2 Onions
2 Greens
1 Bread
Plus: a Dozen Eggs or 2 Sticks of Butter (please specify)
Social Work
Social workers continue to provide case management for resources and referrals, and/or therapy appointments via phone only.
Current clients may expect their social worker to call upon scheduled appointments for continued case management.
New and returning clients please call the front desk at 206.842.7621or feel free to email
help@helplinehouse.org to book an appointment with a social worker.
The intake coordinator will need your
-
primary contact phone number
-
primary email
-
availability between M-F, 9 am - 4 pm
-
your request for a critical need
A case manager or therapist will call you upon your scheduled time to provide services via phone only.
Support is available through partner agencies, feel free to contact partners below for details or updates. Please feel free to also make an appointment with a HelplineHouse social worker for case management.
Rental Assistance
KCR’s Housing Solutions will provide services remotely via phone.
Call 360.801.2564
Email BI-HSC@KCR.org
or visit KCR’s Housing Solutions
And/or make an appointment with a HelplineHouse social worker.
Utility Assistance
Electric
Water
Internet
Transportation
SNAP Benefits
Supplemental Nutritional
Assistance Program
Medicaid/Medicare
Find more resources/referrals here.
Are you currently without health insurance?
Washington Healthplanfinder offers a special enrollment period (SEP) until April 8, individuals seeking a special enrollment can call Helpline House for an appointment with a certified navigator at 206-842-7621, Monday-Friday between 9 a.m. to 5 p.m.
Partner Agencies
Emergency Rental Assistance
KCR’s Housing Solutions will provide services remotely via phone.
Please call 360.801.2564
Email BI-HSC@KCR.org
or visit KCR’s Housing Solutions
Coordinating agencies like Kitsap Mental Health appointments may be cancelled at Helpine House, stay tuned, TBD.
Kitsap Energy Assistance will be only providing services through the mail this week until further notice. Visit
360.479.1507 PSE will not be disconnecting customers at this time. PSE will waive late fees. They will work with customers' payment plans and choosing new bill due date.
Donors
TIME CHANGE: 9 AM - 12 PM | M - F
Community food donations are needed and gratefully accepted at the backdoor as the grocery store donations have significantly decreased in the last week. Please ring the back porch doorbell to drop off your donations. Thank you Bainbridge Islanders! We can't do this without you!!
Canceled or Postponed
until further notice
Let’s Play Chess
VFW appointments
Clothing Closet
Medical Equipment Loans
Volunteers/Staff
Volunteers are on leave until further notice.
Staff will provide limited onsite services,
including modified food bank shopping and
social work appointments via phone only.
Helpful Resources
Effective
Monday, March 23
Temporary Fare-Free Policy and Boarding Policy on Fast Ferries
A new Washington call center has been set up to answer your questions about COVID-19.
Call 1- 800-525-0127 and press # if you have questions about how the virus spreads, what is being done in Washington state, and what you can do if you have symptoms.
Together, being conscientious at Helpline House
Saying hello with a smile goes a long way. You can expect warm smiles and a thank yous for your patience!
Community members should feel free to schedule social work appointments by phone 206.842.7621 or email at help@helplinehouse.org
TBD: KCR appointments, Financial Counseling appointments, NAMI, and Overeaters Anonymous meetings
Helpline House continues to be a resource and referral agency, so please don’t hesitate to call the front desk at 206.842.7621 or email for questions or scheduling.