FAQ

Q: Where do I park?

A: Please park in the lower lot. The upper lot is reserved for short-term visitors and deliveries. Please leave ample space for all visitors.

Q: Is there a dress code?

A: Dress is casual, comfortable, appropriate attire for office or warehouse environments. Please do not wear any controversial clothing, jewelry. Long earrings, necklaces, or open toed shoes may pose a safety concern.

Q: Where do I stow m personal things?

A: Helpline House is not responsible for lost or stolen items. The cupboard in the Volunteer Nook is available to volunteers; no lockers are available.

Q: Who uses the foodbank?

A: Bainbridge Island residents are eligible on a self-declared basis to shop any day the Food Bank is open: Monday, Tuesday, Thursday, and Friday.

Q: How many times a week can a client shop?

A: Shoppers may shop as many times during the week as they need, during the Food Bank's posted hours.

Q: Do we serve homeless or non-residents?

A: Yes, Kitchenless or Emergency Bags are ready to issue to couchsurfers, passerbys or those living in their cars. Non-resident visitors employed on Bainbridge Island may apply to shop on a case-by-case basis.

Q: What do I do if a client gives me a gift?

A: Politely decline and encourage the client to instead send a thank you note to the volunteers if they wish.