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COVID-19 brought the Adams* family to Helpline House in March after Dad had lost his restaurant job and the family, which included two children, could not pay their rent. Helpline House was able to help with April rent and the case manager discussed other available resources for the family, such as BARN Bites and the availability of breakfast and lunch distribution at Ordway School. The family shops at the food bank weekly and Mom reached out again in April for help with paying their PSE bill through Warm Home Funds. Her case manager also referred her to DSHS to apply for the Disaster Cash Assistance program. This family is very appreciative of the assistance Helpline House provides during this stressful time.

Our community’s spirit has always endeavored to meet those who need a helping hand. Together, we’ve seen neighbors recover from financial and emotional crises and we will again through the COVID-19 recovery.

More of our neighbors will find themselves needing financial and emotional support for the first time. Neighbors in need can call 206.842.7621to schedule a confidential phone appointment and begin remote services with a social worker. Helpline House’s case managers are helping households find and manage financial support for rental assistance, utility relief, and more.

*Names have been changed for confidentiality.

**Cost-free services for local community members.

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Helpline House Food Bank and Social Services of Bainbridge Island

Helpline House is a community non-profit agency providing an umbrella of social services striving to help our Bainbridge Island neighbors to meet essential needs.  Basic services are provided cost-free, regardless of income.  Needs are defined broadly and not always financial.  Any community member in crisis or in need of consultation is welcome. 

Need after hours or emergency services?

Helpline House has a policy of non-discrimination regardless of race, color, creed, religion, national origin, sex, sexual preference, age, disability or veteran’s status, and is in compliance with all requirements of law and regulations with respect to employment, volunteer participation or service delivery. 


282 Knechtel Way NE

Bainbridge Island, WA 98110



Mon - Fri, except Weds

9 - 11 AM

Food Bank Curbside Pickup

Mon - Fri, except Weds

12 PM - 4 PM

Social Work

Remote Services Only Via Phone
Weekdays 9 AM - 5 PM


(206) 842.7621



(206) 842-9867