Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps

See Us In Action!

Helpline House Slide Show

Help us with our Annual Fundraiser

We have reached our goal of $20,000 and are hoping to go above that in the coming days. Thanks!


Did you know that you can contribute to Helpline from this website with your credit card?

Donate Now!

What brought neighbors to Helpline House in July 2014?
In their own words...a partial list

  • I'm losing my job at the end of July. My rent is going up in Sept, so I have to move. I am partially disabled. I need help finding health insurance, low income housing, signing up for unemploymenefits, etc.
  • I would like to find out about help with child care/summer camps.
  • Need help w/a past due childcare bill of $550 to be able to keep my kids in day care so I can come to work. Got behind when my child support was reduced 1/2 the year, also I had to take personal leave from work after a sexual assault to myself.
  • My physian referred me.
  • Need for counseling, DBT class and financial mentoring.
  • Unemployed and need assistance with rent & utilities.
  • Need help with domestic issue. My ex-husband has missed several support payments and no longer provides health insurance for the kids. Also worried he is unstable.
  • Mired in depression...5 days ago admitted to Harrison sleep/psychotic ramblings...need therapist/counseling
  • Resources for someone in our house given temporary shelter who does not have resources or initiative to leave or live on her own. We want to help her find someplace to live and some kind of help.
  • Scholarships for community programs.
  • Help with supplemental insurance with Medicare

Social Workers noted for July:

July was a month of administrative related topics of interest for social work to continue serving clients effectively. For example, referrals for affordable or sliding scale dental services at 2 major providers (UW dental school and PCHS in Bremerton) are booking out until October for first visits, as of July.

The TANF (Temporary Aid for Needy Families) through DSHS has a new orientation as part of eligibility requirement/screenings, which only occurs once a day in the morning. The Harrison-Regence lack of contract renewal posed potential change in health care cost for seniors on Advantage plans. The team also started developing some quick talking points for informing food bank clients about SNAP/food benefits through DSHS.

The Food Bank manager noted for July:

  • Supportive volunteers and board members (Thank You Laurie!) have stepped up to volunteer or take on extra shifts and substitute for the vacationing volunteers.
  • The food bank's open case fridge has been full with a great variety of fresh, locally grown mostly veggies and fruits thanks to our thoughtful local farmers and Town & Country. Our bread racks continue to be filled thanks to Safeway along with sweet treats.
  • The Washington State initiative Emergency Food Assistance Program (EFAP) Nutrition basic study was conducted on August 13. Their goal is to improve the nutritional choices of people who rely on food banks. Helpline's first report, of a quarterly study for the next 3 years, revealed that over 70% of the food chosen by clients was a healthy choice.

    Hunger doesn't take a Vacation

    Summertime for many families in our community is a carefree time to enjoy good weather and extra time with children home from school. For some households on Bainbridge Island, however, summer break from school is a stressful time that work schedules and babysitting arrangements become complex and often very costly. In addition, families who rely on the schools' free and reduced lunch programs do not have access to those meals for their children. At Helpline House, we help families meet the need to have "kid-friendly" foods available for school aged children during the day. We expect to provide about 400 grocery bags of food to families this summer.

    A grant supported by Bainbridge Island's branch of Bank of America has provided funds to purchase many of the basic foods. However, the community is invited to participate by donating a variety of "kid-friendly" foods to add to the "Summer Hunger Bags" for families. If your children particularly enjoy some foods, whether it is cereal or packages of cookies, won't you consider donating to the food bank for this project today?

    IDEAS FOR "KID FRIENDLY" FOODS: Single serve items are particularly appreciated, as they are easy for children to serve themselves. Some ideas are: small boxes of cereal, single serve fruit cups, granola bars, single serve packages of chips or cookies. Easy to prepare food are also good: ramen, chili, spagehetti-Os, small cans of soups.

    Claire Diaz, Bainbridge Island Branch Manager of Bank of America, presents a check for $5,000 to Helpline staff for our "Hunger doesn't take a Vacation" project.

    Helpline House